Policies

Our primary goal is to make your online purchasing experience convenient, quick and secure. To help accomplish this goal, we have developed the following "no-nonsense" policies:

Alterations
We custom hem trousers to your inseam measurement. You specify your inseam length when you add trousers to your shopping cart. All other items are factory hemmed to standard sizes. See "Size Charts" for more information. Trousers or slacks hemmed to 27" or less are not returnable or exchangeable.

Returns
We accept the return of any item that has not been used and is still in the original packaging.  Use the return form included in your package, or before sending, please call (800) 733-1243 to get a return authorization number.

Shipping
We ship our orders via the USPS only. In the Continental U.S., all packages will be shipped via USPS Parcel Select. All packages to Alaska, Hawaii, American Somoa, Guam, Puerto Rico and Virgin Islands will be shipped USPS Parcel Post. If you would like your package shipped by Priority mail a charge of $5 will be added to your total (customers in Alaska, Hawaii, American Samoa, Puerto Rico and Virgin Islands the priority mail charge will be $7 and $10 for Guam). Most orders are processed and shipped within 48 hours. Out of stock or special order items will require more time. Special order shoes, for example, will require two to three weeks for delivery.

Sales Tax
Sales tax is not required on orders paid with your uniform allowance.

Sales tax may be collected on the amount of your order which exceeds your uniform allowance if you live in a state that requires the collection of such tax. If required, we will apply the appropriate sales tax to your order and include it in your invoice when your order is shipped.

Pricing
Our Internet prices are discounted and significantly lower than many authorized postal uniform dealers. Our prices are subject to change at any time without notice. We review the pricing on each order and reserve the right to correct inaccurate pricing before an order is shipped. If inaccurate pricing is found, we will notify you before we ship your order.

Stock Numbers
The stock numbers listed on our website are used by us to identify the associated item. In some cases, our stock numbers are equivalent to certain manufacturers' stock numbers. This does not mean that we are limited to supplying only one particular brand from one particular manufacturer. We will always search out the best bargains on approved merchandise at the highest quality available and freely substitute lower cost brands in order to keep our prices low.

Privacy
We ask for information that is required to obtain authorization from the USPS Uniform Program to process your order. In addition, we ask for billing and shipping information. We may, from time to time, ask for information related to feedback in an online survey, or subscription to a newsletter or mailing list.

The information you provide is kept confidential and used to support your customer relationship with us. The information provided by you is not disclosed to any outside organization unless required by law or other regulatory authority.

Like many companies, we use "cookie" technology to keep track of your shopping cart and the pages you visit. The cookie does not contain any personal information about you and is not used for any other purpose.

We also collect certain information from visitors and customers of our website, such as Internet addresses. This information is logged to help diagnose technical problems, improve the quality of our service and administer our website.

Our website may link to other websites. We are not responsible for the privacy practices or the content of these websites. Please check the privacy policy of any website you visit.

Security
We have security measures in place to protect against the loss, misuse or alteration of information under our control. When accessed using an SSL capable browser, your order is processed on a secure server and your information is encrypted for maximum security. We use a secure server environment, encryption, unique user names and passwords, and other advanced technology to prevent interference or unauthorized access.

Communications
If you do not wish to receive future communications or offers from us, please send an email to customer support or a letter to:

Opt-Out
Postal Uniform Discounters
PO Box 190145
Inverrary FL  33319

To contact us for any other reason, please send an email to customer support or a letter to:

Support
Postal Uniform Discounters
PO Box 190145
Inverrary FL  33319